Guide To Call Center Outsourcing
As your organization scales, so does your need for dedicated manpower to handle customer support requests. You want a team that can help you meet long-term business goals, but you certainly don’t want...
View ArticleGame Moderation [4 Things You Must Absolutely Know]
Content Moderation for Online Gaming Communities You may have heard of game masters or human moderators within video gaming communities but have you ever wondered why game moderation is essential? If...
View ArticleHow To Outsource Customer Service [4 Steps You Need To Know]
Are you wondering how you should outsource customer service? Or perhaps wondering how an outsourced staff can cut costs significantly, saving you money and resources, and providing better customer...
View ArticleCustomer Service Outsourcing [5 Benefits For You]
Table Of Contents Better FlexibilityAccess To Highly Skilled TalentsCost-EfficientFocus On Core Business AspectsImproved Customer Satisfaction As the old adage goes: “you can’t make an omelette...
View Article7 Popular Business Process Outsourcing Trends
Business process outsourcing, or BPO, continues to become a lucrative industry. In 2021, its market value was USD 245.9 billion, and it is expected to have a compound annual growth rate (CAGR) of 9.1%...
View ArticleGAME MODERATION & GUIDELINE ENFTORCEMENT
1. Game Moderation and Guideline Enforcement There are over 2 billion people worldwide that are part of the gamer community, from console enthusiasts and hardcore gamers with custom-built,...
View ArticleQA and Testing
1. QA and Testing Before any official launch, game testing is a mandatory factor in conducting the testing process within a real-world closed system. Hence, Alpha Beta Testing is also considered as...
View ArticleMultiplayer Enrichment
1.Multiplayer Enrichment If your new release belongs to any category within Massively Multiplayer Online Role-Playing Game (MMORPG or MMO), Real-Time Multiplayer, or Real-Time Battle, your main concern...
View ArticleContent Moderator
1. What is content moderator? A Content Moderator not only takes the responsibility of approving content but also makes sure that content is placed in the right category before getting it live on a...
View ArticleTop 10 Data Labeling Companies Helping AI Move Forward
Top 10 Data Labeling Companies Helping AI Move Forward We’re still some way from realizing the full potential of artificial intelligence. Robots, drones, and self-driving vehicles need AI trained on...
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